The 37pix believes that quality entertainment starts with responsibility. Here you'll find everything you need to play in a healthy way — self-control tools, warning signs, practical tips, and guidance on where to get help if you need it.
A direct message: a 37pix is an entertainment platform. Sports Betting, slots, Live Casino, and Crash Games are forms of fun — not investment strategies or ways to solve financial problems. If gambling ever stops being fun and starts feeling like an obligation or an escape, it's time to step back and seek support.
Responsible gaming isn't something 37pix does it because it's required to. It's because we believe the only way to build a sustainable, healthy platform for the long term is to ensure our users are doing well. A user who plays responsibly — within their limits and in control of the time and money they put into entertainment — is exactly the kind of user that 37pix wants to have. We don't want users who bet beyond their means, who turn to gambling as a way out of financial hardship, or who develop a dependency on the platform.
Brazil has a growing relationship with Sports Betting and online casino games. With the Brasileirão Série A, the Copa do Brasil, and the Libertadores fueling passions across the country, and with platforms like 37pix with easy access to live betting, slots, and crash games right from your phone, it's more important than ever for players to stay aware of the risks and the tools available to keep them in control.
Responsible gaming starts before you even open the app. It starts with deciding how much money you're willing to spend on entertainment that month — the same way you decide how much to spend on a concert, a dinner out, or a streaming subscription. That amount should be what you can afford to lose without affecting your bills, your family, or your peace of mind. If Sports Betting or casino games are costing you more than you planned, the tools at 37pix are there to help you regain control.
The self-control tools available on 37pix are designed to be accessible and immediate. No need to contact support, wait for approval, or explain yourself to anyone. Daily and weekly deposit limits, temporary breaks from 24 hours to 30 days, and permanent self-exclusion — all available directly in your account profile, activated in seconds.
The 37pix also takes active protective measures: the system monitors behavioral patterns that may indicate compulsive gambling, such as an unusual frequency of deposits within a short period, progressively larger bets following losing streaks, and extended gaming sessions. When these patterns are detected, the platform may proactively reach out to offer support or suggest using the self-control tools.
If you are responsible for minors at home, know that 37pix applies age verification measures at registration and may request documentation at any time. Even so, we recommend protecting your phone with a password and never leaving the platform open around children or teenagers. The platform is restricted to users aged 18 and over, and that restriction is strictly enforced.
Finally, if you notice that someone close to you — a friend, family member, or colleague — is showing signs of problem gambling, don't hesitate to offer support and encourage them to seek help. The Centro de Valorização da Vida (CVV) provides free emotional support at 188, available 24 hours a day. Other organizations specializing in addiction can be found through the CAPS (Centro de Atenção Psicossocial) in your city.
Available in your profile — no need to contact support
Set a cap on your daily or weekly deposits. Once activated, the limit takes effect immediately and any deposit attempt that exceeds the set amount is automatically blocked. To raise the limit, a mandatory 24-hour reflection period applies before the change goes into effect — giving you time to reconsider. To lower the limit, the change is immediate.
Suspend access to your account for a set period: 24 hours, 7 days, or 30 days. During the break, you cannot log in, deposit, bet, or play. The break cannot be cancelled before the chosen period ends — that's what ensures it actually works. Once the period is over, access is automatically restored.
If you decide you want to permanently end your relationship with the platform, permanent self-exclusion will block your account and prevent any new registration using the same CPF on 37pix. This decision is irreversible. Any real balance in your account is returned to your registered payment method. It's the most definitive tool available — and 37pix fully respects.
How to access: log in to your account and go to Profile Settings and find the section Responsible Gambling. All the tools are available there, with no need to contact support. If you prefer, you can also request activation through live chat or by emailing contato@37pix.best.
Step-by-step guide to setting your limits on 37pix
Log in to 37pix.best through your phone or computer browser. No app download required.
Click the profile icon in the top right corner and go to "Settings" or "My Account".
In your settings, look for the "Responsible Gaming" or "Limits & Security" menu. All the tools are grouped there.
Select a deposit limit, temporary break, or permanent self-exclusion based on your needs. Follow the on-screen instructions.
Most tools take effect immediately upon confirmation. You will receive a confirmation email at the address on file.
Recognize when gambling may be getting out of hand
If you identify with three or more of the points below, consider using the self-control tools or seeking specialized support:
Concrete actions the platform takes to protect its users
Signing up with 37pix requires a valid CPF and date of birth. The platform verifies age during the onboarding process and may request supporting documents at any time. Users under 18 may not create an account or use any of the platform's services.
37pix monitors behaviors that may indicate problem gambling: multiple deposits in a short period, increasing bets following a losing streak, and long sessions without a break. When these patterns are detected, the platform may proactively reach out to the user.
37pix does not send constant bonus or promotional notifications to users who have activated limits or breaks. During self-control periods, communications are limited to what is strictly necessary for account operations.
You can access your full deposit, withdrawal, and betting history directly from your profile. Seeing exactly how much you've deposited and wagered over any given period is a powerful way to stay aware of your gaming habits.
When a user activates permanent self-exclusion, 37pix immediately blocks the account and adds the CPF to an exclusion list. There are no incentives to reverse that decision — the platform fully respects the user's choice.
The 37pix support team is available 24 hours a day to help users activate self-control tools, answer questions about responsible gaming, and guide anyone who needs a referral to specialized external support.
Answer honestly — these questions are just for your own reflection
Read each statement and check those that match your behavior over the past 30 days. This is not a diagnosis — it's simply a starting point for reflection.
In the past few weeks, I have spent more on gambling than I had planned.
I've tried to chase my losses by making new deposits shortly after.
Gambling is taking up time I should be spending on other things.
I feel anxious or irritable when I go a while without playing.
If you answered yes to two or more questions above, consider activating the self-control tools at 37pix or reach out to CVV (188) or the CAPS center in your city.
Simple habits that make all the difference in the long run
Think of gambling as a line item in your entertainment budget, just like a streaming subscription or a night out. Set aside an amount you can afford to lose without affecting your bills — and stick to it.
Before opening the site, decide how long you're going to play. Set a timer on your phone so you don't lose track. Regular breaks help you stay clear-headed and avoid impulsive decisions.
Avoid betting when you're feeling very stressed, excited, angry, or under the influence of alcohol. These states impair your judgment and increase the likelihood of impulsive decisions you may later regret.
Losing is part of the game — literally. Sports Betting and slots are unpredictable by nature. Trying to chase losses with more deposits almost always makes things worse. If you've hit your daily limit, stop.
Having a trusted person who knows you gamble and can give you honest feedback is valuable. Don't hide your gaming habits — being open about them is a good sign you still have things under control.
Access your account transaction history on 37pix once a month. Reviewing your total deposits and bets for the month gives you an objective picture of your behavior and makes it easier to adjust before things become a problem.
The 37pix is a platform intended exclusively for users aged 18 and over. Registration requires a valid CPF, date of birth, and may include identity document verification. Any account created by or for anyone under 18 will be closed immediately upon detection.
If you have minors at home who have access to your phone or computer, a few practical steps can help prevent them from accessing the platform:
If you become aware that a minor is using 37pix, report it immediately by emailing contato@37pix.best with the subject line "Minor Protection".
If you or someone you know is struggling with gambling-related issues, there are resources available in Brazil to help:
The support team at 37pix can also help you activate self-control tools or provide guidance on how to find specialized support. Reach out 24 hours a day via live chat at 37pix.best or by email at contato@37pix.best.
CVV: call 188 — free service, available 24 hours a day, every day of the year.
The most common questions about self-control and healthy gaming on 37pix
Other important documents explaining how 37pix operates
Complete platform terms of use: registration, betting, payments, bonuses, account closure, and responsibilities.
How 37pix collects, uses, and protects your personal data in compliance with the LGPD — Brazil's General Data Protection Law.
Help center with answers about your account, Pix deposits, withdrawals, bonuses, games, and how the platform works.
Free registration, minimum deposit of R$ 10.00 via Pix, and a full suite of self-control tools built into the platform. Live Sports Betting, over 800 casino games, and crash games — always with you in control.
Privacy at 37pix: your personal data is used solely to operate your account and process transactions, in compliance with the LGPD. No information is sold to third parties. You can access, correct, or delete your data at any time. See our Privacy Policy and the Terms and Conditions for full details.
The 37pix is an entertainment platform. Sports Betting on the Brasileirão, slots, crash games, and Live Casino all involve real financial risk — no outcome is guaranteed. Set your limits, stick to them, and use the self-control tools when you need them. Platform restricted to users aged 18 and over. If gambling is affecting your life, call CVV: 188 — free, 24 hours a day.